JANUARY 2018 NEWSLETTER

(Posted January 2, 2018) Our January newsletter will be included with your printed statements. It will also be sent by email to our e-newsletter subscribers. Click here to access the full newsletter. 

Protect Your Account

Security Update: Just a friendly reminder not to give personal information about your account over the phone. We will never initiate a call where we ask for
your personal information such as your card number, account information or social security number. If you receive a call or text message about your account that asks you to enter information - consider it fraudulent. If you ever have questions about your account, please call the credit union directly at 765-962-3172.

PIN vs. Signature Transactions

Merchants prefer you use a PIN to process a transaction so that they can avoid incurring interchange fees. However, choosing to use a signature (and not using your pin) gives you added security, and is better for the credit union as it helps keep our checking program free. 

Tax Refunds

Are you planning to send your tax refund via direct deposit to your HCPFCU account? The best choice is to send the refund to your checking account. You can also send your refund to your savings account but please keep this in mind: If you have your savings set up to automatically transfer deposits to loan payments and/or split into other accounts, it will treat your refund as any other deposit and will make these transfers. Have questions? Call Belinda at 765-962-3172 ext 102.

NEW ACCESS FOR VISA CREDIT CARDS

 

(Posted Nov 22, 2017).  Your login to access your Visa Credit Card looks new and improved.  You will have to register your card on the new site.  The new Visa site will allow you to: 

  • Enroll in eStatements and discontinue paper statements
  • Make payments using a variety of options:
    • Single payments
    • Automatic payments for effortless, on time bill payment
    • Schedule and cancel future dated payments
    • Pay balance, minimum due or specified amount
  • Search for transactions by date or by statement period
  • Initiate disputes online
  • Check payment history and review future scheduled payments
  • Enroll in alerts to monitor card usage and help prevent fraudulent activity
  • Receive notifications to activate their card online
  • Modify profile information (address, phone, email)
  • Order replacement cards and PINs
  • Request a temporary password

OCTOBER 2017 NEWSLETTER

(Posted October, 5, 2017) Our October newsletter will hit your mailbox soon. You can read the full print version online here.

Member Appreciation Days

Stop in October 19-20 for goodies and giveaways at both branches! 

Free Shred Day 

Richmond location will have Crowe Shredding on site Friday, October 20th from 4-6 pm.

Member Survey

We want your feed back! Survey respondents will automatically be entered to win our Member Appreciation Days prizes. Click here to access.

Auto Loan Sale

Take out an auto loan, or refinance from another institution and make no payments for 90 days.* Terms apply. Not valid on current loans with HCPFCU. Valid on new and used auto loans of $5000 or more. Loans approved based on credit rating. Please see staff for details. Limited time offer. HCPFCU is an equal opportunity lender.

JULY 2017 NEWSLETTER

(Posted July 3, 2017) The full print version of the newsletter is now online. Click here to read.

ANNUAL MEETING

(Posted April 6, 2017 - Revised June 21, 2017 ) The 41st Annual Meeting of Health Care Professionals Federal Credit Union will be held at 6:30 p.m. on Wednesday, June 28, 2017, at Reid Health, Lingle Auditorium, 1100 Reid Parkway, Richmond, IN 47374. Hors d'Oeuvres will be served at 6:30 p.m. with the business meeting to begin at 7:00 p.m. The purpose of the Annual Meeting is to receive and act upon the reports of the officers of the credit union, to announce the results of the election of directors, and to transact such other business as may properly come before this meeting. You can read full details and election information in our April 2017 Newsletter.

ANNUAL AUDIT NOTICE

(Posted June 21, 2017) The Supervisory Committee of HCPFCU is conducting the required bi-annual audit of member accounts during the months of June and July. This audit includes all member accounts and member VISA credit card accounts. When your member account statement or VISA credit card statement arrives, please examine it carefully. If it is not correct, please communicate directly with the Supervisory Committee’s external auditor, Carol Stoodt, at (937)935-3811. If no discrepancies are reported within 10 days of the receipt of your statement, all balances will be considered correct. You may also write to the credit union’s external auditor at the following address:

                Health Care Professionals FCU
                C/O Carol Stoodt, External Auditor
                2713 Township Road 182
                Bellefontaine, OH 43311-9427

SIGN UP FOR VISA ALERTS

(Posted April 6, 2017)  New and improved! Get immediate alerts via email or text on your HCPFCU Visa Credit and Visa Debit Card usage.
Get email and text alerts for:
- Purchases over a selected dollar amount - Online and phone purchase
- Declined transaction
- and more
Register online at hcpfcu.org/textalerts

MEMBER APPRECIATION DAYS + FREE SHRED DAY

(Posted April 6, 2017) 

RICHMOND: Thursday April 27 & Friday April 28
CONNERSVILLE: Thursday April 20 & Friday April 21
• Enter our drawing for Gift Baskets.
• Bring a Friend: Bring an immediate family member or fellow health care worker in so they can learn all about our services.

FREE Shred Day!
In connection with Member Appreciation Days - we will once again be hosting a free shred event with Crowe Shredding. Just drive up and we’ll help you unload.
Friday April 28, 2017
4:00pm - 6:00pm • Richmond Branch • 1810 Williamsburg Pk • Richmond, IN 47374

APRIL 2017 NEWSLETTER

(Posted April 6, 2017) Our April Newsletter will be included statements. The full version can be found here.  

JANUARY NEWSLETTER

(Posted Dec 29, 2017) Our January newsletter will be included in print statements and also sent via email to e-newsletter subscribers.  You can read the full newsletter here. 

REVISED HOURS

(Posted Dec 29, 2016) Effective January 1, 2017 - Our Richmond branch walk in hours will close at 5pm on Fridays, with the drive thru open until 6pm. Our Connersville branch will close at 5pm on Fridays effective Jan 1, 2016. All other times remain the same.

MEMBER APPRECIATION DAYS 

(Posted Oct 23, 2016)  Thanks to all of our members who stopped by during Member Appreciation Days.  We had MANY entries for our giveaway.  The winners will be notified on Monday, Oct. 24, 2016.  Thanks for all the great feedback. 

ORDER CHECKS ONLINE

(Posted Aug 29, 2016)  We switched to a new check printing provider, Main Steet, on 7/1/2016. You'll need to place your first order by calling our main branch (765-962-3172). Once you have your first order - you can reorder by clicking here: Order Online

ACTIVATE YOUR DEBIT CARD

(Posted Monday, August 22, 2016) New EMV/chip debit cards should have arrived in the mail. Please activate your new card immediately as all non-chipped cards (gray cards) will be deactivated on September 1, 2016.
How to activate your card: Please do ONE of the following:

  1. Use your new debit card at any ATM or
  2. Call us at 765-962-3172 (press zero to skip the recorded message)
  3. If your card has not arrived please contact us at 765-962-3172 asap. 

NEW DEBIT CARDS

(Updated  August 15, 2016) For members with HCPFCU Debit Cards - we have an update from our card manufacturer.

  • Our new EMV/CHIP Debit Cards will ship out August 16, 2016. 
  • Please activate your new card as soon as you receive it.
  • You will have until September 1, 2016, to activate your new card.
  • Please contact us at 765-962-3172 if you have any questions. 

Report Lost or Stolen Cards: 

Visa Debit Card: 
800-523-4175

Visa Credit Card:  
855-519-9871

Routing Number:
274986413

designed by iDiz Inc
powered by WebiDiz CMS
Health Care Professionals Federal Credit Union
1810 Williamsburg Pike, Richmond, IN 47374 (765) 962-3172
You are about to leave Health Care Professional Federal Credit Union's web site.