Fraud Phone Calls!
Members have reported receiving calls from NORTON support saying they need to remote in to fix your computer. NEVER trust unsolicited (incoming) calls. Protect Yourself!
Protect Yourself!
Never give control of your computer to anyone who contacts you. If you receive a call about a computer problem, hang up. If you suspect something is wrong with your computer or believe the scammer obtained access to it, bring it to a reputable company for a malware check. Call the credit union immediately so we can assist with monitoring your accounts.
STOP before you wire money or give payment info! If you are asked to wire money from a recent deposit or overpayment, discuss the situation with the credit union, trusted friend, or family member.
Don't trust phone numbers provided in a text, an email, voicemail, or on social media. If you want to call the company, use the customer service number on their official website.
Your actions are the best defense in protecting your accounts from fraud!